Frequently Asked Questions -
Miscellaneous
Congratulations! You can share this great news with the rest of the
members by posting your success story in the
Post success story page. You will
inspire members to search their life partner here. Don't forget to add
your wedding photograph at
Submit Success Story.
The possible reason could be that the member
might have temporarily hidden their profile or member`s profile was
deleted by administrator due to non compliance with terms &
conditions.
You can fill up Feedback form, to report a
fake or invalid profile. You can use that link to report in case if
you find any such profiles. Please make sure your report is genuine.
No. We do not encourage membership for
dating and friendship. This site is only for matrimonial service.
If you need assistance, you can mail us at admin@soodmatrimony.com
. We will get back to you within 24 hrs.
As, Email Address is used as username in login and is unique for each
member , so you will have to send us an email at admin@soodmatrimony.com
with your new email id from your existing email id.
Yes. Your contact information is absolutely
safe since we will never share your details to third party. Our site
is 100% safe and secure.
Only Premium members, can view your email
address and phone number. There is also an option in Edit Profile if
you wish to choose contact details to only Approved profiles.
As soon as we approve your forum post , it
will be visible in the forum. You will be getting an email after your
post is Approved by us. Please note that in order to publish your
post, it must be descriptive , meaningful, must not be abusive/vulgar
& must be authentic.
You can
Contact Us for placing your
advertisements on the website.
On Approval or Denial of interest , you will
receive an email & SMS regarding the same. Alternatively you can login
into your account and click Approved/Pending/Declined Interest tab in
side menu to check the current status of the interest.
You will have to simply login into your
account and click 'Pending Interests' tab in side menu to check all
the messages and interests . There you can find Approve & Decline
options to Approve or Decline interest shown by other member.
Please follow the following simple steps to proceed further :
- Step 1: Open the profile that you are
interested in.
- Step 2: Click on "Express
Interest". This will send an email & SMS to the profile user
that you have expressed interest in their profile.
- Step 3: As soon as user Accepts your
interest, you will be able to view Phone Number as well as Email Id
of that member.(Only if you are a Premium Member)
If a profile user has Declined your interest
in their profile , you cannot view their Contact details. Also you
cannot Express Interest again if somebody has denied your interest.
However, if the profile user wants to Express Interest in your
profile, he/she will be able to do so and communication can be
established after you Approve their interest.
We at SoodMatrimony.com respect the privacy
of profiles registered with us . We will NOT send any contact details
to anybody. Contact details can only be shared when a user accepts
your interest and you are a Premium Member.
If someone has Approved your interest , then you would be able to view
his/her contact details if you are a Premium Member of our website.
If you are Premium member and then also you are not able to
view his/her contact details then we recommend you to press CTRL + F5
or clear your browser`s cache.
Also you can check your Profile
Interests tab and view the profiles that you have approved/or got
approved by & visit their profile & view their contact details.
